Resolution 737: SRD Exemption and New QR Labeling Rule

On May 22, 2025, Chile’s Subsecretariat of Telecommunications (SUBTEL) published Exempt Resolution 737, which modifies Exempt Resolution No. 1985 of 2017 and redefines the compliance framework for Short Range Devices (SRDs). The new regulation will come into force on February 22, 2026, and represents a significant shift in the country’s regulatory approach.

As anticipated in our 2024 article on the public consultation for SRD self-certification in Chile, the new framework eliminates the need for SUBTEL certification for most SRDs. Certification will remain mandatory only for specific medical devices, including MICS systems and medical data acquisition equipment operating in the 430–440 MHz band.

For all other SRDs, compliance will rely on a mandatory QR code displayed on the product packaging. This QR code must link to a Spanish-language webpage containing key technical and commercial information, including:

The QR code must be at least 1 cm x 1 cm in size, readable by mobile devices, borderless, and clearly visible both on the physical packaging and in any digital space where the product is displayed. Failure to include the QR code will legally prevent the commercialization or display of the equipment within Chile.

SUBTEL has also made it clear that it retains the authority to inspect compliance at any time, and any breach of the new obligations will result in sanctions under the General Telecommunications Law.

At Eleos, we’re ready to support our clients in this transition. We offer assistance with the creation of compliant QR code graphics, as well as dedicated hosting for technical documentation and product information to ensure your Chilean self-declaration pages meet all regulatory requirements. 

You can find and download the official resolution at the following link: https://eleoscompliance.com/regulatory/gzwa12w6s0bEsMlWEYH3gw